Chapter 1. Introduction to Production and Operations Management
Chapter 2. Operations Strategies
Chapter 3. New Product Development (new chapter)
Chapter 4. Outsourcing and Offshoring
Chapter 5. Facility Location Planning
Chapter 6. Facility Capacity and Layout Planning
Chapter 7. Project Management
Chapter 8. Inventory Management
Chapter 9. Materials Requirement Planning, Just-in-time, and Supply Chain Management
Chapter 10. Total Productive Maintenance
Chapter 11. Aggregate Planning
Chapter 12. Work Design
Chapter 13. Operations Scheduling
Chapter 14. Quality Management
Chapter 15. Demand Forecasting
Chapter 16. Service Operations Management

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The third edition of Production and Operations Management is a comprehensive textbook specially designed to meet the needs of management students. The text uses an application-based approach to explain the various concepts using extensive industry-based examples, cases, and exercises. The title has been revised to include a new chapter on new product development apart from several new topics, exhibits, and case studies.

The book discusses in detail topics such as facility location planning, facility capacity and layout planning, inventory management, aggregate planning and project management, emerging concepts such as e-procurement and operating resource management, multiple criteria ABC analysis, location planning of foreign facilities, and service quality measurement.