Normal view MARC view ISBD view

Reservation Assistant and Telephone Assistant: Sector: Hospitality (For Modular Skills)

By:

National Instructional Media Institute (NIMI)

Contributor(s):

DGET, MLE, Govt. of India

Material type:

TextPublisher number: National Instructional Media Institute (NIMI) | 2018-19Publication details: Chennai National Instructional Media Institute (NIMI) 2009Description: 42ISBN:

MES96

Subject(s):

Hospitality

DDC classification:

640.68 NIM

Tags from this library: No tags from this library for this title. Log in to add tags.

Average rating: 0.0 (0 votes)

This record has many physical items (60). View all the physical items.

Browsing BSDU Knowledge Resource Center, Jaipur shelves, Shelving location: General Stacks, Collection: Modular Employable Skills Close shelf browser (Hides shelf browser)

Previous	No cover image available	No cover image available	No cover image available	No cover image available	No cover image available	No cover image available	No cover image available	Next
Previous	640.68 NIM Reservation Assistant and Telephone Assistant: Sector: Hospitality (For Modular Skills)	640.68 NIM Reservation Assistant and Telephone Assistant: Sector: Hospitality (For Modular Skills)	640.68 NIM Reservation Assistant and Telephone Assistant: Sector: Hospitality (For Modular Skills)	640.68 NIM Reservation Assistant and Telephone Assistant: Sector: Hospitality (For Modular Skills)	640.68 NIM Reservation Assistant and Telephone Assistant: Sector: Hospitality (For Modular Skills)	641.5092 NIM Assistant Cook: Sector: Hospitality (For Modular Employable Skills)	641.5092 NIM Assistant Cook: Sector: Hospitality (For Modular Employable Skills)	Next

Contents
1.Practical

-Taking a Reservation through Phone
-Practice Front Office Procedure for Emergencies -I
-Practice Front Office Procedure for Emergencies -II
-Reservation Revision / Cancellation and handling Incoming and outgoing Calls on the EPABX
-Guest Registration Card
-layout Room
-Waste Disposable ,Pest Control and Fire Safety
-Waste Management -I
-Waste Management -II
-Situation Handling

2.Theory
-Telephone Exchange
-Emergency in front office
-Role of Front office Department Type of Room
-Knowledge of Different Types of Room
-Waste Disposal, Pest Control ,Fire ,Safety and Disaster -Management
-Qualities of the Front office staff

3.Assignment & Test

There are no comments on this title.

to post a comment.