Table of Contents:
Introduction to Management
Functions of Management
Planning and Decision Making
Leaders vs. Managers
organizational Charts and Structure
Building
Problem Solving
Group Dynamics
Converting a group to a successful team
Conflict Resolution
Change
Organizational Culture
Total Quality Management
Operations
People Management
Customer Relationship Management

Principles of Management concepts explained in a simplified way
• Fundamentals and important principles included
• Practical approach for application by business & working professionals

Principles of Management Essentials You Always Wanted To Know prepares new managers and leaders with building blocks of management. You will learn how to define management and how management differs at different levels of an organization. You will understand the main functions of a manager so that you can incorporate those functions into your new role. You are given tools to assist you with some of the more challenging aspects of management such as decision making, conflict management,and problem solving.After you have learned about managing people internally in your organization, you will begin to learn how to manage your external customers and gain their business. These timeless elements of management will provide you the fundamentals with a 21st century point of view.
Principles of Management Essentials You Always Wanted To Know gives you a look into the world of management and some of its key elements. When you have completed reading this book you should be able to:
• Define management in an organization, understand its functions and elements
• Know the business responsibilities of a manager
• Describe tools that can help you navigate your role as a manager
• Know how to manage employee and team relationships
• Know how to manage customer relationships

This Self-Learning Management Series intends to give a jump start to working professionals, whose job roles demand to have the knowledge imparted in a B-school but haven’t got a chance to visit one. This series is designed to address every aspect of business from HR to Finance to Marketing to Operations, be it any industry. Each book includes basic fundamentals, important concepts, standard and well-known principles as well as practical ways of application of the subject matter. The distinctiveness of the series lies in that all the relevant information is bundled in a compact form that is very easy to interpret.