How to Manage Difficult People: Proven strategies for dealing with challenging behaviour at work

By:

Fairweather, Alan

Material type:

TextPublisher number: Allied Informatics, Jaipur | 2018-19Publication details: London How to Books Ltd. 2014Description: 212ISBN:

978-0-71602-398-2

Subject(s):

DDC classification:

658.3045 FAI

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Holdings
Item type	Current library	Call number	Status	Barcode
Books	BSDU Knowledge Resource Center, Jaipur General Stacks	658.3045 FAI (Browse shelf(Opens below))	Available	017533

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Previous	658.3044 NIM Senior Sales Person(Retail): Sector: Retail (For Modular Employable Skills)	658.3044 NIM Senior Sales Person(Retail): Sector: Retail (For Modular Employable Skills)	658.3044 NIM Senior Sales Person(Retail): Sector: Retail (For Modular Employable Skills)	658.3045 FAI How to Manage Difficult People: Proven strategies for dealing with challenging behaviour at work	658.3124 BLA Effective Training : Systems, Strategies, and Practices	658.314 CHA 100 Ways to Motivate Others: How Great Leaders can Produce Insane Results Without Driving People Crazy	658.314 KEL Creative Confidence: Unleashing the creative potential within us all	Next

Contents:
1. There's No Such Thing as Difficult People
2. If You Don't Like the Programme- Change It
3. Build a Better Frame of Mind
4. Prevention is Better than Cure
5. Choose to Be Assertive
6. The Power of Persuation
7. Strategies for Success

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