The present second edition of the book incorporates almost all the changes as per the CBCS syllabus of Paper-1(b): Semester-II of B.A. (Programme) that have taken place in the realm of Office Management Delhi University and Professional Examination question with answers for the last five years have been incorporated at the end of this book, which will prove a valuable help to students while preparing for their examinations.
The main purpose of this course is to familiarise the students with the activities in a modern office. Smooth functioning of any organization depends upon the way of various activities are organized, the facilities provided to the staff working in the office, the working environment, tools and equipments used in office etc. The student after getting fully acquainted with the latest office equipment will not face any problem in the open market.The personal secretary would by made aware of modern technology.

Contents
1. Office and Office Management
2. Filing, records and indexing
3. Mail and mailing procedures
4. Forms and stationery
5. Modern Office Equipments
6. Modern Technology and Office Communication
7. Budget (Not in NCWEB Syllabus)
8. Banking Facilities
9. Role of Secretary
10. Meeting
11. Noting and Drafting (Not in NCWEB Syllabus)
12. Maintenance of appointment diary
13.Audit
14. Abbreviations
Question Papers