National Instructional Media Institute (NIMI) <br/><br/>
Front Office Assistant 1st Semester: Trade Practical 

 - Chennai  National Instructional Media Institute (NIMI)  c2014; 2017 
 - 82 
<br/><br/>Contents : <br/>Module 1 : Introduction Familisation with Hotel Industry <br/>Module 2 : Communication Skills <br/>Module 3 : Communication with Guest <br/>Module 4 : Key Control <br/>Module 5 : Computer Operational Skills<br/>Module 6 : Prepation and Practices of Pre Arrival Activities<br/>Module 7 : Practice & Demonstration of Guest Arrival Activities <br/>Module 8 : Handling Situations<br/> 
<br/><br/><label>ISBN: </label>CTS263 
<br/><br/><label>Publisher. No.: </label> National Instructional Media Institute (NIMI) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Travel, Tourism & Hospitality
<br/><br/><label>Dewey Class. No.: </label>651.374 3  / NIM