Reception Assistant and Information Assistant: Sector: Hospitality (For Modular Employable Skills)
National Instructional Media Institute (NIMI)
creator
DGT, MSDE, Govt. of India
text
Chennai
National Instructional Media Institute (NIMI)
c2009; 2016
monographic
eng
42
Contents :
1.Practical
-Practice Font Office Procedure for Emergencies -I
-Practice Font Office Procedure for Emergencies -II
-layout of Room
-Waste Disposable ,pest control and Fire Safety
-Waste Management -I
-Waste Management -II
-Guest Registration Through Phone
-Taking a Reservation Revision / Cancellation and Handling -Incoming and Outgoing call on the EPABX
-Situation Handling
2.Theory
-Emergency in front office
-Knowledge of Different Type of Room
-Waste Disposal,Pest Control, Fire Safety and Disaster -Management
-Role of front Office Department
-Telephone Exchange
-Qualities of the Front office Staff
3. Assignment & Test
Hospitality
640.68 REC
MES97
National Instructional Media Institute (NIMI)
BSDU
180822
20190427161340.0
English