TY  - BOOK
AU  - National Instructional Media Institute (NIMI)
AU  - DGWT, MLE, Govt. of India
TI  - Senior Sales Person(Retail): Sector: Retail (For Modular Employable Skills)
SN  - MES101
U1  - 658.3044 
PY  - 2008///; 2014
CY  - Chennai
PB  - National Instructional Media Institute (NIMI)
KW  - Retail
N1  - Contents :
Check the lock or seal
Tally Transfer out
Demonstrate safe lifting & carrying techniques
Handle goods dispatch in simulated environment
Identify,report & rectify conditions which promote microbial growth 
Identify different equipment's used in store/department
Manage a simulated till
Practice on billing, handling cash ,other modes of payment, bagging ,queue management
Conduct team review in a simulated environment 
Role plays in simulated environment 
Handle customer call in a simulated environment
Prepare &  Make business presentation
Coach in a simulated environment
Visit to the nearby retail outlets to observe Display setup , Visual merchandising & retail Equipments
 
2. Thery
Inventry
Loss Prevention
Operative & Maintaining Retail equipment & Managing Till
Manage Store Performance
Advanced Sales Process
Interpersonal Communication
Method of Coaching
Service Recovery

3.Assignment &Test


ER  -