01405nam a22002177a 4500 1691 1691 OSt 20190427161800.0 180823b ||||| |||| 00| 0 eng d MES96 National Instructional Media Institute (NIMI) 49148 10/07/2018 2018-19 BSDU English BSDU 640.68 NIM National Instructional Media Institute (NIMI) Reservation Assistant and Telephone Assistant: Sector: Hospitality (For Modular Skills) Chennai National Instructional Media Institute (NIMI) 2009 42 Contents 1.Practical -Taking a Reservation through Phone -Practice Front Office Procedure for Emergencies -I -Practice Front Office Procedure for Emergencies -II -Reservation Revision / Cancellation and handling Incoming and outgoing Calls on the EPABX -Guest Registration Card -layout Room -Waste Disposable ,Pest Control and Fire Safety -Waste Management -I -Waste Management -II -Situation Handling 2.Theory -Telephone Exchange -Emergency in front office -Role of Front office Department Type of Room -Knowledge of Different Types of Room -Waste Disposal, Pest Control ,Fire ,Safety and Disaster -Management -Qualities of the Front office staff 3.Assignment & Test Hospitality DGET, MLE, Govt. of India ddc BK 0 0 ddc 0 0 MES BSDU BSDU GEN 2018-08-23 50.00 0 640.68 NIM 016916 2020-02-12 00:00:00 50.00 2018-08-23 BK 0 0 ddc 0 0 MES BSDU BSDU GEN 2018-08-23 50.00 0 640.68 NIM 016917 2018-08-23 00:00:00 50.00 2018-08-23 BK 0 0 ddc 0 1 RB-MES BSDU BSDU 2018-08-23 50.00 0 640.68 NIM 016918 2020-02-12 00:00:00 50.00 2018-08-23 BK 0 0 ddc 0 0 MES BSDU BSDU GEN 2018-08-23 50.00 0 640.68 NIM 016919 2020-02-12 00:00:00 50.00 2018-08-23 BK 0 0 ddc 0 0 MES BSDU BSDU GEN 2018-08-23 50.00 0 640.68 NIM 016920 2020-02-12 00:00:00 50.00 2018-08-23 BK 0 0 ddc 0 0 MES BSDU BSDU GEN 2018-08-23 50.00 0 640.68 NIM 016921 2020-02-12 00:00:00 50.00 2018-08-23 BK 0 0 ddc 0 0 MES BSDU BSDU GEN 2018-08-23 50.00 0 640.68 NIM 016922 2020-02-12 00:00:00 50.00 2018-08-23 BK 0 0 ddc 0 0 MES BSDU BSDU GEN 2018-08-23 50.00 0 640.68 NIM 016923 2020-02-12 00:00:00 50.00 2018-08-23 BK 0 0 ddc 0 0 MES BSDU BSDU GEN 2018-08-23 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