TY - BOOK AU - Stein-Parbury, Jane TI - Patient & Person: Interpersonal Skills in nursing SN - 978-0-7295-4256-2 U1 - 610.7 PY - 2014/// CY - USA PB - Elsevier KW - Medical N1 - Effective communication is vital for nurses to provide quality care for patients and their families. Patient & Person provides students with an essential framework to establish and build effective interpersonal skills in nursing practice. Incorporating a person-centred approach, Patient & Person focuses on the importance of relating and interacting with patients as people - a concept central in providing quality nursing care and developing a therapeutic relationship in practice; Contents Part 1 - Introduction 1. Why interpersonal skills? 2. The patient–nurse relationship 3. Nurse as therapeutic agent 4. Considering culture Part 2 - The Skills 5. Encouraging interaction: listening 6. Building meaning: understanding 7. Collecting information: exploring 8. Intervening: comforting, supporting and enabling Part 3 - Skills in context 9. Transitions through health and illness 10. Challenging interpersonal encounters 11. Building a supportive workplace N2 - Key Features Focus on interprofessional and team communication throughout ER -