03446nam a22002537a 4500 2242 2242 OSt 20190611101107.0 190611b ||||| |||| 00| 0 eng d 978-0-19-945174-6 Allied Informatics, Jaipur 6235 5/6/2019 2019-20 BSDU English BSDU 647.94 RAG Raghubalan, G. Hotel Housekeeping: Operations and management 3rd New Delhi Oxford University Press 2018 790 The third edition of Hotel Housekeeping: Operations and Management continues its endeavour to provide a comprehensive text to students of diploma, undergraduate, and postgraduate courses in hotel management. The book discusses all important aspects of housekeeping such as role of housekeeping in hospitality operations; composition, care and cleaning of different surfaces; room layout and guest supplies; area cleaning; routine systems and records; as well as pest and odour control, uniforms, laundry, flower arrangement, interior decoration, indoor plants, lighting, and contract services. With its practice-oriented approach, the book will also be useful for housekeeping professionals and students of home science. Contents Chapter 1: The Hotel IndustryóAn Overview Chapter 2: The Housekeeping Department Chapter 3: Managing Housekeeping Personnel Chapter 4: Contracts and Outsourcing Chapter 5: Planning Housekeeping Operations Chapter 6: Daily Routines and Systems Chapter 7: Housekeeping Inventories Chapter 8: Composition, Care, and Cleaning of Different Surfaces Chapter 9: Hotel Guestrooms Chapter 10: Standard Contents of a Guestroom Chapter 11: Cleaning Guestrooms Chapter 12: Cleaning Public Areas Chapter 13: Supervision in Housekeeping Chapter 14: Housekeeping Control Desk Chapter 15: Budgeting for Housekeeping Expenses Chapter 16: Textiles Chapter 17: Linen and Laundry Operations Chapter 18: Uniforms Chapter 19: Sewing Room Chapter 20: Safety and Security Chapter 21: Ergonomics in Housekeeping Chapter 22: Pest Control and Waste Management Chapter 23: Internal Environment Chapter 24: Interior Designing Chapter 25: Interior Decoration Chapter 26: Facilities Planning and Facilities Management Chapter 27: Hotel Renovation Chapter 28: Flower Arrangement Chapter 29: Horticulture Chapter 30: Ecotels Chapter 31: New Property Operations Chapter 32: Changing Trends in Housekeeping Features • Provides a good balance between theory and practice by presenting important elements of housekeeping in the companion DVD • Incudes case studies that discuss the challenges faced by housekeeping personnel New to This Edition • A new chapter on facilities planning and facilities management • New sections on floor pantry, contract specification, access equipment, basics of room layout, Wi-Fi and Internet devices, pillow menu, gate pass procedure, and more In the DVD • Detailed videos on bed-making, guestroom cleaning, organizing the maid's cart, and flower arrangement • PowerPoint presentations on cleaning and laundry equipment, bed-making procedure (with duvet), flower arrangements, types of windows, uniforms, elements of interior design, guestroom accessories, and sanitary ware and lighting fixtures Hospitality Raghubalan, Smritee ddc BK 0 0 ddc 0 0 BSDU BSDU GEN 2019-06-11 750.00 14 647.94 RAG 017803 2025-01-20 00:00:00 2025-01-03 750.00 2019-06-11 BK 0 0 ddc 0 0 BSDU BSDU GEN 2019-06-11 750.00 3 647.94 RAG 017804 2024-01-05 00:00:00 2023-12-29 750.00 2019-06-11 BK 0 0 ddc 0 1 RB BSDU BSDU 2019-06-11 750.00 0 647.94 RAG 017805 2020-02-12 00:00:00 750.00 2019-06-11 BK 0 0 ddc 0 0 BSDU BSDU AV 2019-06-11 0 647.94 RAG CD850 2019-06-11 00:00:00 2019-06-11 CD 0 0 ddc 0 0 BSDU BSDU AV 2019-06-11 0 647.94 RAG CD851 2019-06-11 00:00:00 2019-06-11 CD 0 0 ddc 0 0 BSDU BSDU AV 2019-06-11 0 647.94 RAG CD852 2019-06-11 00:00:00 2019-06-11 CD