Innocenzo, Len D'  <br/><br/>
Encyclopaedia of Practical Management: Customer- Focused Selling  (Vol. 10) 

 - New Delhi  Gemini Books  2000 
 - 110 
<br/><br/>Contents<br/>Introduction: The Sales Professional Makes the Difference<br/>1. Plan to Establish Trust<br/>2. Create Interest<br/>3. Conduct a Customer-Focused Interview<br/>4. Plan and Deliver an outstanding proposal<br/>5. Handle Objections<br/>6, Negotiate a Win-Win Agreement<br/>7. Gain Commitments<br/>Epilogue<br/>Index 
<br/><br/><label>ISBN: </label>978-81-7439-026-4 
<br/><br/><label>Publisher. No.: </label> Dr. Sangeetha Noval 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management
<br/><br/><label>Dewey Class. No.: </label>658.003  / INN