00871nam a22002177a 4500 2319 2319 OSt 20200113103307.0 190806b ||||| |||| 00| 0 eng d 978-81-7439-026-4 Dr. Sangeetha Noval BSDU English BSDU 658.003 INN Innocenzo, Len D' Encyclopaedia of Practical Management: Customer- Focused Selling (Vol. 10) New Delhi Gemini Books 2000 110 Contents Introduction: The Sales Professional Makes the Difference 1. Plan to Establish Trust 2. Create Interest 3. Conduct a Customer-Focused Interview 4. Plan and Deliver an outstanding proposal 5. Handle Objections 6, Negotiate a Win-Win Agreement 7. Gain Commitments Epilogue Index Management Cullen, Jack ddc DB 0 0 ddc 0 1 REF BSDU BSDU 2019-08-06 0 658.003 INN DB0211 2020-02-12 00:00:00 2019-08-06 DB