01495nam a22002417a 4500999001500000003000400015005001700019008004100036020002200077028005800099040002400157082001900181100002000200245005100220250000800271260004300279300000800322504073500330650001601065700002001081942001201101952014001113 c2591d2591OSt20200227092908.0200121b ||||| |||| 00| 0 eng d a978-819265-3724-2 bAllied Informatics, Jaipurc7099d16/01/2020q2019-20 aBSDUbEnglishcBSDU a647.94068bBAR aBardi, James A. aHotel Front Office ManagementcBardi, James A. b5th aNew DelhibWiley India Pvt. Ltd.c2017 a492 aThe book uses a human resources approach to cover the unique management and operational challenges in the front offices of today's hotels and lodging facilities. This Fifth Edition continues its emphasis on applying theory and management strategies, as well as providing updated material on select-service hotel front office operation. It addresses the impact of the recession on the hotel business and discusses the impact of social media and guestroom technology on the hotel business and how the Internet is the single most important travel planning and distribution channel in hospitality. There is also new and updated information on environmental and sustainability issues, particularly as it relates to housekeeping topics. aHospitality aBardi, James A. 2ddccBK 00102ddc4070aBSDUbBSDUcGENd2020-01-21g775.00l1o647.94068 BARp018091r2022-03-30 00:00:00s2022-03-30v775.00w2020-01-21yBK