TY  - BOOK
AU  - Grenny, Joseph, Patterson
AU  - Kerry; Mcmillan, Ron; Switzler, Al; & Gregory, Emily
TI  - Crucial Conversations:Tools for talking when stakes are high
SN  - 978-1-260-47418-3
U1  - 153.6 GRE 
PY  - 2022///
CY  - New York
PB  - Mc Graw Hill
KW  - General Education
ER  -