Mathur, U c creator text xx New Delhi I K International Publishing House Pvt. Ltd 2010 9999 monographic und

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477 Salient Features Salient Features: The book deals in all the aspects of retail business management including origin, customer studies, marketing, merchandizing and inventorying, pricing, HR aspects, competitive advantage and so on. The chapters are followed by 16 case studies from the real business world. Copious number of examples have been included to illustrate the concepts. Each chapter provides an aim and outcome before explaining the topic per se. Retail ventures become successful due to a variety of reasons but major dilemma for retail entrepreneurs is the secret formula for continued success. The book provides the entire gamut of carefully crafted success themes which covers the retail business in its entirety. Competition gives the benefit of large product range, brands and competitive prices to the buyers. Retail management is similar to the comprehensive management of a luxury liner that calls for round the clock operations. Retail operations starting from vendor and retailer selections through which the business gets its full impact when the customer gets the product/brand he wants, where he wants and when he wants. Virtual determinants of retail success have been thoroughly covered in the book besides the regular retail business areas The book describe retail entrepreneurs selection of dealers, their motivation for selling their products in preference to competitive brands. Sales calls made on retailers by the principles, including call objective, call planning, call closure and feedback are highlighted for the benefit of the readers. Contents Retail Management-an Introduction Retail Operating Plan Locating New Customers Retail Brand Management Strategic Human Resource Management in Retail Retail Specifics External Business Environment Motivating Retail – Critical Success Factors Merchandising and Inventory Planning for Retail Retail Pricing Strategies Retail Economics Worldwide and Competitive Advantage on e-Retailing Purchase, Stores, Inventory and Logistics in Retail Management Strategies for Retail Advertising, Promotion and PR Marketing Research Consumer Behaviour and Market Segmentation Comprehensive Retail Strategy Case Studies Understanding Case Studies Pharma Retailing Reliance Retailing FMCG Retail HDFC Bank TESCO Westside Store Complete Retail Plan Carrefour Marks & Spencer Department Store Changes in the Oil Industry Retailing Wal-Mart Subhiksha Kinetic Honda case Shoppers Stop Bata Factory Store Maruti Retail Index Management 658.87 MAT 9789380578668 Allied Informatics, Jaipur BSDU 170602 20190328163444.0 0000883 English