Jauhari, Vinnie and Dutta, Kirti <br/><br/>
Services Marketing: Text and Cases 

 - 2nd 
 -  Oxford University Press  2017 
 - 578 
<br/><br/><label>ISBN: </label>978-0199-45616-1 
<br/><br/><label>Dewey Class. No.: </label>658.8  / JAU