00354nam a2200133Ia 450000500170000000800410001702000210005808200150007910000370009424500390013125000080017026000340017830000080021220260605173004.0260605s9999    xx            000 0 und d  a978-0199-45616-1  a658.8bJAU  aJauhari, Vinnie and Dutta, Kirti 0aServices Marketing: Text and Cases  a2nd  bOxford University Pressc2017  a578