000 01051nam a22002177a 4500
999 _c1604
_d1604
003 OSt
005 20200113151409.0
008 180816b ||||| |||| 00| 0 eng d
020 _aCTS264
028 _bNational Instructional Media Institute (NIMI)
_c49148
_d10/07/2018
_q2018-19
040 _aBSDU
_bEnglish
_cBSDU
082 _a651.374 3
_bNIM
100 _aNational Instructional Media Institute (NIMI)
245 _aFront Office Assistant 1st Semester: Trade Theory
260 _aChennai
_bNational Instructional Media Institute (NIMI)
_cc2014; 2017
300 _a41
504 _aContents Module 1: Introduction Familisation with hotel Industry Module 2: Communication Skills Module 3: Communication with Guest Module 4 : Key Control Module 5 : Computer Operational Skills Module 6: Preparation and Practices of Pre Arrival Activities Module 7: Practical & Demonstration of Guest Arrival Activities Module 8: Handling Situations
650 _aTravel, Tourism & Hospitality
700 _aDGT, MSDE, Govt of India
942 _2ddc
_cBK