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_d289
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020 _a9789380578668
028 _q2016
_bAllied Informatics, Jaipur
040 _bEnglish
_aBSDU
_cBSDU
082 _a658.87
_bMAT
100 _aMathur, U c
245 0 _aRetail management : Text and Cases
260 _bI K International Publishing House Pvt. Ltd
_a New Delhi
_c2010
300 _a477
500 _aRetail ventures become successful due to a variety of reasons but major dilemma for retail entrepreneurs is the secret formula for continued success. The book provides the entire gamut of carefully crafted success themes which covers the retail business in its entirety. Competition gives the benefit of large product range, brands and competitive prices to the buyers. Retail management is similar to the comprehensive management of a luxury liner that calls for round the clock operations. Retail operations starting from vendor and retailer selections through which the business gets its full impact when the customer gets the product/brand he wants, where he wants and when he wants. Virtual determinants of retail success have been thoroughly covered in the book besides the regular retail business areas The book describe retail entrepreneurs selection of dealers, their motivation for selling their products in preference to competitive brands. Sales calls made on retailers by the principles, including call objective, call planning, call closure and feedback are highlighted for the benefit of the readers.
504 _aContents Retail Management-an Introduction Retail Operating Plan Locating New Customers Retail Brand Management Strategic Human Resource Management in Retail Retail Specifics External Business Environment Motivating Retail – Critical Success Factors Merchandising and Inventory Planning for Retail Retail Pricing Strategies Retail Economics Worldwide and Competitive Advantage on e-Retailing Purchase, Stores, Inventory and Logistics in Retail Management Strategies for Retail Advertising, Promotion and PR Marketing Research Consumer Behaviour and Market Segmentation Comprehensive Retail Strategy Case Studies Understanding Case Studies Pharma Retailing Reliance Retailing FMCG Retail HDFC Bank TESCO Westside Store Complete Retail Plan Carrefour Marks & Spencer Department Store Changes in the Oil Industry Retailing Wal-Mart Subhiksha Kinetic Honda case Shoppers Stop Bata Factory Store Maruti Retail Index
520 _aSalient Features Salient Features: The book deals in all the aspects of retail business management including origin, customer studies, marketing, merchandizing and inventorying, pricing, HR aspects, competitive advantage and so on. The chapters are followed by 16 case studies from the real business world. Copious number of examples have been included to illustrate the concepts. Each chapter provides an aim and outcome before explaining the topic per se.
650 _aManagement
942 _2ddc
_cBK