Hotel Front Office: Operations and Management (Record no. 2241)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 02623nam a22002417a 4500 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | OSt |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20190610164052.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 190610b ||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 978-0-19-946469-2 |
| 028 ## - PUBLISHER NUMBER | |
| Source | Allied Informatics, Jaipur |
| Bill Number | 6235 |
| Bill Date | 5/6/2019 |
| Purchase Year | 2019-20 |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | BSDU |
| Language of cataloging | English |
| Transcribing agency | BSDU |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 647.94 |
| Item number | TEW |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Tewari, Jatashankar R. |
| 245 ## - TITLE STATEMENT | |
| Title | Hotel Front Office: Operations and Management |
| 250 ## - EDITION STATEMENT | |
| Remainder of edition statement | 2nd |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | New Delhi |
| Name of publisher, distributor, etc. | Oxford University Press |
| Date of publication, distribution, etc. | 2018 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 404 |
| 500 ## - GENERAL NOTE | |
| General note | The second edition of Hotel Front Office is specifically tailored to meet the requirements of the students pursuing hotel management courses. The book aims to explore all the relevant aspects and issues related to front office operations and management with the help of numerous industry-related examples, cases, and project assignments. All the three sections—Hospitality Industry, Front Office Operations, and Front Office Management—have been thoroughly revised and made concise for better understanding of the concepts. Due to its exhaustive coverage and practical approach, this textbook is also suitable for professionals in the hospitality industry. |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE | |
| Bibliography, etc. note | Contents<br/>PART I: HOSPITALITY INDUSTRY<br/>Introduction to the Hospitality Industry<br/>Classification of Hotels<br/>Hotel Organization<br/><br/>PART II: FRONT OFFICE OPERATIONS<br/>Front Office Organization<br/>Front Office Communication<br/>Room Tariff<br/>Guest Cycle and Room Reservations<br/>Registration<br/>Guest Services<br/>Check-out and Settlement<br/>Front Office Accounting<br/>Night Auditing<br/>Safety and Security<br/><br/>PART III: FRONT OFFICE MANAGEMENT<br/>Computer Applications in Front Office<br/>Evaluating Hotel Performance<br/>Yield Management and Forecasting<br/>Hospitality Marketing<br/>Human Resource Management<br/>Environmental Management<br/>Total Quality Management |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc. | Features<br/><br/><br/>Discusses the functions of front office operations, and suggests ways and means to make them more effective<br/>Includes well-illustrated chapters with numerous photographs, flowcharts, illustrations, tables, and examples<br/>Contains cases to enhance critical thinking and relate concepts to real-life situations<br/><br/>New to the Second Edition<br/>New sections: Includes new sections on cash and credit control, training and development of front office staff, and role of front office personnel in maximizing revenue<br/>Revised exercises: Provides new multiple-choice questions at the end of each chapter to facilitate understanding of the readers<br/>On the web: Augmented web resources for both teachers and students |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Hospitality |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Koha item type | Books |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Shelving location | Date acquired | Cost, normal purchase price | Total Checkouts | Full call number | Barcode | Date last seen | Date last checked out | Cost, replacement price | Price effective from | Koha item type | Collection code |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Dewey Decimal Classification | BSDU Knowledge Resource Center, Jaipur | BSDU Knowledge Resource Center, Jaipur | General Stacks | 06/10/2019 | 650.00 | 1 | 647.94 TEW | 017800 | 12/09/2021 | 10/27/2021 | 650.00 | 06/10/2019 | Books | |||||
| Dewey Decimal Classification | BSDU Knowledge Resource Center, Jaipur | BSDU Knowledge Resource Center, Jaipur | General Stacks | 06/10/2019 | 650.00 | 3 | 647.94 TEW | 017801 | 01/31/2024 | 09/26/2023 | 650.00 | 06/10/2019 | Books | |||||
| Dewey Decimal Classification | Not For Loan | BSDU Knowledge Resource Center, Jaipur | BSDU Knowledge Resource Center, Jaipur | 06/10/2019 | 650.00 | 647.94 TEW | 017802 | 02/12/2020 | 650.00 | 06/10/2019 | Books | Not for Loan |