Contents
Practical
Identity categories & Products available in a retail store & Identify Security Equipments
Practice on giving First Aid
Demonstrate food safety practice in a simulated environment & clean work area in a Simulated Work Environment
Demonstrate customer interaction in a simulated environment
Practice on Public Speaking
Demonstrate Smile, wish, Greetings & appreciating customers in a simulated environment
Role Play on types of customers
Role Play on good customer relationship
Identify different types of visual merchandising
Demonstrate Visual Merchandising in a simulated environment
Produce Retail Visual Illustrations
Manufacture Visual Merchandising Support structures
Design Construct and maintain props
Create a Display
Demonstrate merchandising and category presentation skills
Demonstrate selling skills in a simulated environment
Role Play on Qualifier of a good sales person
Demonstrate high- end product selling skills in a simulated environment and Demonstrate skills in handling complex sale situations in a simulated environment
Identify Computer hardware and peripherals used in a retail oullet
Use of internet, e-mail, telephone, fax and photocopier
Demonstrate keyboard skills in a simulated environment
identify POS & Nos- POS Equipment
Demonstrate Point of sale handling Procedures in a simulated environment
Operate Non- POS & POS Equipment
Visit to the nearby retail outlets to observe Display Setup, Visual Merchandising & retail Equipments

Theory]
Familiarization with various categories and products available in a retail store, scanning and other security systems used in the store
Practice on giving First Aid
Introduction to Retail food safety practices
Speak Well
Customer Relations
merchandise & Visual Merchandise
Selling Skills
Basics of Computer
Retail Equipments
Key performance indicators of Retail market