Effective communication is vital for nurses to provide quality care for patients and their families.

Patient & Person provides students with an essential framework to establish and build effective interpersonal skills in nursing practice.

Incorporating a person-centred approach, Patient & Person focuses on the importance of relating and interacting with patients as people - a concept central in providing quality nursing care and developing a therapeutic relationship in practice.

Contents
Part 1 - Introduction
1. Why interpersonal skills?
2. The patient–nurse relationship
3. Nurse as therapeutic agent
4. Considering culture

Part 2 - The Skills
5. Encouraging interaction: listening
6. Building meaning: understanding
7. Collecting information: exploring
8. Intervening: comforting, supporting and enabling

Part 3 - Skills in context
9. Transitions through health and illness
10. Challenging interpersonal encounters
11. Building a supportive workplace

Key Features
Focus on interprofessional and team communication throughout